We switched all remaining accounts on the old server to the new backup system last night. It would orphan 3 of the folders and 800 sent items, which I had to manually move back into the users mailbox. It was random too, for example it only affected some folders and some emails.įor example, a user had 5 imap folders and 1500 sent items. All the orphaned files were IMAP folders and sent items. It took me 9 hours last night to restore all the files "orphaned" into the /home/home folder into the correct user accounts home/user/ on the new server. We have now switched the old server to the new backup system.***UPDATE BELOW: Problem remains with new backups***
#Stuffit expander an error has occurred update#
To restore the missing files, I copied them directly to the users account then chown ername -R /home/username/mail to update the ownership.Ĭheck your backups! If you ever need them, they may be corrupt. The problem has occurred since it stopped compressing the home directory inside the main archive.
I checked some very old backups, prior to when CPanel made the legacy / new backup system and everything is ok. When cpanel restores from the backup during a transfer, it doesn't restore these files, so they appear missing. The extra home folder contains the missing files. For some odd reason, the backup archive has a second "home" folder inside. An older version of "Stuffit" opened the archive but files were missing.Įventually we tried the latest version of stuffit and found the missing files.
#Stuffit expander an error has occurred mac osx#
We tried opening them in Mac OSX expander, it comes up with an error. On inspecting the backup files on our backup server we found them to be corrupted. Our old server is still set on Legacy backups and the transfer/migrate function uses the same backup generator. Tonight, we got hit again, with an account we migrated last week (yes it took a week for them to tell us, by which time we'd deleted the account from the old server!)ĥ hours later. We are slowly migrating accounts to our new servers and had 5 instances in the last month where clients have called us saying emails have disappeared from their IMAP folders.
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